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Guides for payment requests, client payments, payment reviews, crypto payouts, compatible wallets and keeping your account secure.
Browse by topic
- 5 articles
Getting started
- How it works: from client payment to crypto payout
- What the service is, and isn't
- Creating your account
- 4 articles
Verification
View all Verification articles - 4 articles
Client payments
View all Client payments articles - 4 articles
Payment review
- Why a payment may be placed under review
- Responding to a request for information
- How long a payment review takes
- 4 articles
Payouts
View all Payouts articles - 4 articles
Wallets & networks
View all Wallets & networks articles - 4 articles
Fees
View all Fees articles - 4 articles
Account security
- Turning on two-factor authentication
- Reviewing active sessions and devices
- Keeping your wallet recovery phrase private
- 4 articles
Troubleshooting
- My client paid but I can't see the payment
- My payout is completed but I can't see it in my wallet
- My wallet address isn't accepted
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Send our team a message and include any references, such as a payment or payout reference. You can also email [Support Email]. Typical response time: [Response time].