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Client payments

Create payment requests, share professional payment instructions and follow a client payment as it arrives.

Creating a payment request

Add your client and the service, then share the payment instructions and unique reference.

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What your client sees

Professional payment instructions in EUR or USD. Your client doesn't need to buy crypto or open an account with us.

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Why the payment reference matters

How the reference matches a payment to your account, and what happens if it's missing.

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What each payment status means

Awaiting payment, processing, payment received, under review, approved, rejected and refunded.

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Still need help?

Send our team a message and include any references, such as a payment or payout reference. You can also email [Support Email]. Typical response time: [Response time].