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4 articles

Fees

What each fee covers, and where you'll see it before you confirm.

Where to see fees before you confirm

On the payment record and the payout review screen.

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How the service fee works

When it applies to a client payment, and how it's shown.

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Understanding the conversion rate

The rate is provided by our infrastructure partner and shown before you confirm, next to the amount you receive.

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Why network fees can vary

Network fees depend on the asset and network, and change with network conditions.

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Still need help?

Send our team a message and include any references, such as a payment or payout reference. You can also email [Support Email]. Typical response time: [Response time].